SHIRTContact Us
Have questions about our custom printing services? Need a quote for your project? We're here to help! Reach out to our team using any of the methods below.
Visit Us
The Shirt Shop, Etc.
12532 Taylor Mill Rd
Laurel, DE, 19956-2716
United States
Monday - Friday: 9am - 5pm
Saturday: 10am - 2pm
Sunday: Closed
Call Us
(302) 715-5634
Our customer service team is available during business hours to answer your questions and provide assistance with your custom printing needs.
Email Us
aleenabender@shirtshopetc.com
Send us an email anytime! We strive to respond to all inquiries within 24 business hours.
Get In Touch
Fill out the form below to request a quote, ask questions about our services, or discuss your custom printing project. Our team is ready to help bring your ideas to life!
Contact Form
Frequently Asked Questions
Find quick answers to common questions about our custom printing services.
What is your typical turnaround time for custom printed shirts?
Our standard turnaround time is 7-10 business days from the approval of your design proof. For larger orders or during peak seasons, it may take slightly longer. We also offer rush services for an additional fee if you need your order sooner. Please contact us directly for rush order availability.
What is your minimum order quantity?
Minimum order quantities vary based on the printing method:
- Screen Printing: 12 items minimum per design
- Digital Printing: No minimum (perfect for small orders)
- Embroidery: 6 items minimum per design
For orders below our minimums, we may recommend digital printing or apply a small order fee. Contact us for specific details based on your project needs.
Do you offer design services?
Yes! We offer professional design services to help bring your ideas to life. Our in-house designers can create custom artwork, refine your existing designs, or help with layout and typography. Design services start at $25/hour, with most simple designs taking 1-2 hours to complete. We provide digital proofs for your approval before printing begins.
What file formats do you accept for artwork?
For the best print quality, we recommend vector files (AI, EPS, PDF) for logos and text-based designs. For photographic or complex images, we accept high-resolution JPG, PNG, or TIFF files (minimum 300 dpi at actual print size). If you're unsure about your artwork, please contact us and our design team will be happy to review your files.
Do you offer samples before placing a large order?
Yes, we offer sample printing services for customers who want to see the quality of our work before committing to a larger order. Sample fees vary based on the printing method and quantity, but they're typically credited toward your full order when placed. Please contact us directly to arrange for samples of your specific design.