SHIRTOur Story & Mission
The Shirt Shop, Etc. began as a small family operation in Laurel, Delaware, driven by a passion for quality custom apparel and exceptional customer service. Over the years, we've grown into a trusted provider of custom printed shirts and apparel for businesses, sports teams, and individuals throughout the region.
Our journey has been marked by continuous investment in state-of-the-art printing equipment and expansion of our services to meet the evolving needs of our customers. What hasn't changed is our commitment to quality craftsmanship and personal attention to every order, no matter the size.
Our Mission
To provide exceptional custom apparel that helps our clients express their identity through high-quality personalized products, delivered with outstanding customer service and attention to detail.
Our Core Values
Quality
We're committed to excellence in every aspect of our work, from the materials we use to the final printed product.
Reliability
We deliver on our promises, meeting deadlines and exceeding expectations with consistent, dependable service.
Creativity
We bring innovative solutions and fresh ideas to help our customers' designs stand out and make an impact.
Relationships
We build lasting connections with our customers through honest communication and personalized service.
Meet Our Owner
Aleena Bender
With a background in design and printing, Aleena founded The Shirt Shop, Etc. with a vision to provide high-quality custom apparel with a personal touch. Her passion for helping customers bring their ideas to life has been the driving force behind our business.
Under Aleena's leadership, we've grown from a small local shop to a trusted custom printing partner for businesses, organizations, and individuals throughout Delaware and beyond. Her commitment to quality and customer satisfaction remains at the heart of everything we do.
Our Process & Facilities
Take a look behind the scenes at our state-of-the-art printing facility and learn about our meticulous production process that ensures quality in every custom printed item.
State-of-the-Art Equipment
Our Laurel, Delaware facility houses premium printing technology that ensures consistent, high-quality results across all orders. We've invested in the latest screen printing, digital printing, and embroidery equipment to provide you with exceptional custom apparel.
Our production floor is designed for efficiency while maintaining our commitment to quality craftsmanship. Each station is optimized for its specific printing method, allowing us to handle orders of any size with precision and care.
Multiple Printing Stations
Capable of handling large volume orders efficiently
Color Matching Technology
Ensuring your brand colors are reproduced accurately
Expert Team
Behind every custom printed item is our team of experienced designers, print technicians, and customer service representatives. Their combined expertise ensures that your vision is translated perfectly onto your chosen apparel.
Our designers work closely with customers during the consultation phase, helping to refine concepts and prepare artwork for optimal printing results. Meanwhile, our print technicians bring years of experience to the production process, maintaining our high standards of quality.
In-House Design Team
Professional assistance with artwork creation and refinement
Certified Print Technicians
Skilled professionals operating our advanced equipment
Environmental Responsibility
At The Shirt Shop, Etc., we're committed to minimizing our environmental impact through eco-friendly practices. We offer water-based ink options that reduce chemical usage while still providing vibrant, long-lasting prints.
Our facility implements responsible waste management practices, recycling materials whenever possible and properly disposing of any chemicals used in the printing process. We've also invested in energy-efficient equipment to reduce our carbon footprint.
Water-Based Inks
Eco-friendly option for environmentally conscious customers
Recycling Program
Comprehensive system for minimizing waste
Our Production Workflow
Consultation & Design
We begin with a thorough consultation to understand your vision, followed by professional design development or refinement of your existing artwork.
Artwork Preparation
Our design team prepares your artwork for printing, ensuring optimal resolution, color separation, and placement for your chosen printing method.
Production Setup
We carefully set up our equipment for your specific order, calibrating colors and preparing screens or digital files for the printing process.
Printing & Quality Control
Your apparel is printed using your chosen method, with each item undergoing a multi-point inspection to ensure consistent quality.
Finishing & Packaging
After printing, items are properly cured, folded, and packaged for delivery or pickup, with a final quality check before they leave our facility.
Want to See Our Facility in Action?
We welcome customers to schedule a tour of our printing facility, particularly beneficial for businesses considering large orders. See our equipment, meet our team, and learn more about our printing processes firsthand.