Privacy Policy

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Place an order for custom printed apparel
• Create an account on our website
• Sign up for our newsletter
• Contact us with inquiries or for customer support
• Participate in promotions or surveys
• Submit designs or artwork for custom printing

The personal information we may collect includes:

• Name, email address, phone number, and billing/shipping address
• Payment information (credit card numbers, billing information)
• Order history and preferences
• Business information (for business customers)
• Design files and artwork you submit for printing
• Communications between you and our team

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and browser type
• Operating system
• Referring URLs
• Time spent on pages
• Pages visited
• Links clicked
• Language preferences

This information helps us analyze trends, administer the site, track users' movements around the site, and gather demographic information about our user base as a whole.

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Process and fulfill your orders for custom printed apparel
• Create and manage your customer account
• Provide customer service and respond to inquiries
• Send transactional emails regarding your orders or other services
• Send marketing communications (with your consent)
• Improve our website, products, and services
• Develop new products, services, and features
• Analyze how customers use our site and services
• Prevent fraudulent transactions and monitor against theft
• Comply with legal obligations

Processing Your Designs and Artwork

When you submit designs or artwork for custom printing, we will use these files solely for the purpose of producing your ordered items. We may store your design files to facilitate reorders or to address any quality issues that might arise after delivery.

Sharing Your Information

We may share your personal information in the following situations:

Service Providers

We may share your information with third-party vendors, service providers, and contractors who perform services for us or on our behalf, such as payment processing, shipping, data analysis, email delivery, and customer service.

Business Transfers

If The Shirt Shop, Etc. is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.

With Your Consent

We may disclose your personal information for any other purpose with your consent.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

The types of cookies we use include:

• Essential cookies: Necessary for the website to function properly
• Preference cookies: Enable the website to remember your preferences
• Analytics cookies: Help us understand how visitors interact with our website
• Marketing cookies: Used to track visitors across websites to display relevant advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

For more detailed information about cookies and how we use them, please visit our Cookie Policy.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you request that we delete your data, we will delete your information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with investigations, enforce our Terms of Use, or comply with legal requirements.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to Access: You have the right to request copies of your personal information.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us: